Gift cards can be used for purchasing classes that are sold through ClassDuo. We don't offer physical gift cards, these gift cards are purely digital codes that can be redeemed in ClassDuo.
It is important to remember that gift cards can only be redeemed in the ClassDuo web app and only at the organization they were purchased from. When a gift card is purchased, the person’s credit card is charged immediately and the organization holds the money until it is spent. There is a Stripe-imposed limit of $2,000 for an individual gift card.
How to purchase a gift card?
The primary way a person would purchase a gift card would be using your organization's Public Purchase Link. You can find this link by clicking on Gift Cards > Public Purchase Link. Many organizations have added this link to their website navigation or footer for people to buy a gift card.
Redeeming a gift card
After a gift card has been purchased, the recipient is given a digital code. All gift cards in ClassDuo start with GC-XXXXXXX.
Gift cards can be redeemed when purchasing a class directly by entering the gift card code at checkout. If the total for registration is over what is on the gift card, the allotted amount will be taken from the gift card first and then charge the credit card for the remaining balance.
Who can manage gift cards?
A manager needs to give user permissions to people you want to help manage your organization's gift cards. Go to Users > All Users > Choose the user > Edit Users. Under Other, you will see Can Manage Gift Cards. When you give this permission, this user can create, manage, and view all gift cards as well as add money to gift cards and make transactions with gift cards.
Gift card app messages
If you want to change the wording at the top of the Gift Card form, click on Organization > App Messages and scroll down to Gift Cards.
Manually charging gift cards
A user with gift card permissions can click on Gift Cards and see all of the gift cards that have been purchased from your organization. By clicking on one, the user can Create a Transaction to take money off of the gift card. They can also Add Funds to the gift card.
Manually creating gift cards
In the ClassDuo app, a manager or staff member with gift card permissions can click on Gift Cards > Create New and fill out the gift card form. This can be helpful for promotional purposes, or some organizations have used this functionality to “convert” an existing gift card from an older system into a ClassDuo gift card. A gift card code can then be emailed to a recipient.