There are several automated messages built into the ClassDuo class registration process.
Registration Email
Subject: "(Class Name) Registration"
This email is sent immediately upon student registration for all registrants and attendees (if we have an email address for them). This is an equivalent to saying, "You're in!" This communication serves a few purposes:
- Notify that registration was successful and payment went through
- Prompt action to sign whatever waiver you set up for your organization (if enabled)
- Remind registrants of relevant dates and details for the class
- List your location and ways to get in contact with you, as well as policy reminders*
*You will want to add your own customized text for these portions in ClassDuo itself. Go to Organization > App Messages > Class Details Message and Class Policies Message. You can also click Preview for either of these to see what your email would specifically look like and where that copy would land.
It will look like this, but with your organization's branding and customized text under dates.
Reminder Email
Subject: "(Class Name) Reminder"
This email is sent 24 hours* before the class begins to all registered participants. It's similar to the registration email, but has slightly different verbiage at the beginning.
- Reminder for when and where to be*
- Additional prompt to sign waiver if not already signed
*Same customized text from Organization > App Messages > Class Details Message you would have created for first message
It looks like this, but with your organization's branding above header and customized text where highlighted:
After Class Email
Subject: "“Thanks for visiting [Organization Name]"
NEW! You can now turn on an option for a follow-up email to be scheduled after a class ends.
To enable:
- Set up the timing: Classes > Settings > Class Settings > Days After Class to Send Follow Up Email
- Customize text: Organization > App Messages > Classes > Class Follow Up Email
Misc notes:
- Organization managers and instructors can send Class Messages through email by clicking to manage a class on the class calendar, and then under the "Class Attendees" list there is a button for "Email Class". You can even customize subject line as well.